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The Vale Medical Centre

The Vale Medical Centre
195-197 Perry Vale
Forest Hill
London
SE23 2JF
Email: lewccg.g85696-general@nhs.net
Telephone: 020 8291 7007
Fax: n/a


   Confidentiality

 


In order to ensure that you get the best possible continuity of medical care we keep records of every consultation.  Your written records are locked away when the surgery is shut and your computer records can only be accessed via unique passwords.  Your records are managed in accordance with the Data Protection Act.  All doctors and their staff are governed by strict rules of confidentiality about patient information.  No information given to us can be divulged to anyone outside the surgery unless you give us written permission to do so. We cannot give out any information about you to friends, family, partners, employers, police, social services, Benefits Agencies, insurance companies, solicitors etc without your agreement or unless we are legally obliged to do so (e.g. under a Court Order). 

Unfortunately, at times this may mean that the receptionist might appear to be withholding information, but they are following the guidelines and are not trying to be obstructive.  Your understanding of this matter would be very much appreciated.

You have a right of access to your own records should you wish to read them and you are also entitled to see any written reports about you before they are sent.


 

 
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Forthcoming Events

 
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Practice News

Staff Training between 12:30pm…
Staff Training between 12:30pm to 6:30pm Wednesday 5 August 2020. If you require urgent me…
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Sick Notes and Fit Notes
Sick notes are now called Fit notes GP’s are monitored on how they issue Fit notes…
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Coronavirus
Stay at home for 7 days if you have either: - a high temperature - a new continuous co…
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Telephone Lines Now Open 8:00a…
Please note that these new access times which we hope will provide a better service to you…
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New Opening Times from 4 June…
From 4 June 2018 the surgery reception will be open from 8:00am - 6:30pm weekdays
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