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The Vale Medical Centre - Telephone: 020 8291 7007

The Vale Medical Centre
195-197 Perry Vale
Forest Hill
London
SE23 2JF
Telephone: 020 8291 7007
Fax: 020 8291 5111


   Confidentiality

 


In order to ensure that you get the best possible continuity of medical care we keep records of every consultation.  Your written records are locked away when the surgery is shut and your computer records can only be accessed via unique passwords.  Your records are managed in accordance with the Data Protection Act.  All doctors and their staff are governed by strict rules of confidentiality about patient information.  No information given to us can be divulged to anyone outside the surgery unless you give us written permission to do so. We cannot give out any information about you to friends, family, partners, employers, police, social services, Benefits Agencies, insurance companies, solicitors etc without your agreement or unless we are legally obliged to do so (e.g. under a Court Order). 

Unfortunately, at times this may mean that the receptionist might appear to be withholding information, but they are following the guidelines and are not trying to be obstructive.  Your understanding of this matter would be very much appreciated.

You have a right of access to your own records should you wish to read them and you are also entitled to see any written reports about you before they are sent.


 

 
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Forthcoming Events

 
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Practice News

Jean Yull, the Practice Manage…
Jean Yull, the Practice Manager, will be retiring this month after 30+ years with the surg…
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New Opening Times from 4 June…
From 4 June 2018 the surgery reception will be open from 8:00am - 6:30pm weekdays
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NHS Walk In Centre - New Cross
New Cross Walk-in Centre ceases to operate on 31 March 2018. After this date you will no…
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MenACWY
Men ACWY Vaccine - All 17- and 18-year-olds in school year 13 and first-time university st…
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