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The Vale Medical Centre

The Vale Medical Centre
195-197 Perry Vale
Forest Hill
SE23 2JF
Telephone: 020 8291 7007
Fax: n/a

Doctors Appointments System

Monday open from 8:00am

Monday and Friday open until 7:00pm

Tuesday to Thursday open until 7:30pm

We have adjusted our consulting times to accommodate patients who work.  We do hope that these appointments will attract this group of people enabling them to access the surgery out of our normal hours.  These extra late appointments will be available 2 weeks in advance.

For all other appointments, you may make an appointment with a doctor of your choice up to 2 weeks in advance by telephone or coming into surgery, but only five appointments are available for each doctor each session.  Once these have been booked, the remainder of the appointments are released on the day.

You may also book an appointment online; click here for information.  Once you are registered for online access, you may book the late appointments two weeks in advance or from 19:30 the night before for the following day.

A walk in clinic is available Monday to Friday from 9:30am to 10:30am for immediately necessary and new problems only. This is not for ongoing issues.  Patients are seen by the duty doctor in order of arrival.

This is so patients who need and want to be seen on the day are able to do so.  Patients are being seen quicker and less appointments are being wasted when patients fail to attend. 

We also have follow up appointments available, if you have had a letter requesting you to make an appointment to see the doctor. Please mention this to the receptionist when booking your appointment.

Our telephone lines are open from 8:00 am if you do want an appointment on the day please ring as early as you can to avoid disappointment.  We have seven incoming lines all manned and answered in rotation.

Dr Clementine Olenga-Disashi and Dr Ali Al-Bassam start their consulting times at 8:00am every Monday.  We hope this will accommodate patients who work and need early appointments.

We fully understand that at times you cannot keep an appointment for many reasons but please let us know so we can offer it to somebody else.

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Practice News

Staff Training between 12:30pm…
Staff Training between 12:30pm to 6:30pm Wednesday 5 August 2020. If you require urgent me…
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Sick Notes and Fit Notes
Sick notes are now called Fit notes GP’s are monitored on how they issue Fit notes…
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Stay at home for 7 days if you have either: - a high temperature - a new continuous co…
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Telephone Lines Now Open 8:00a…
Please note that these new access times which we hope will provide a better service to you…
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New Opening Times from 4 June…
From 4 June 2018 the surgery reception will be open from 8:00am - 6:30pm weekdays
Read more…
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